CBRS Agency

Empowering Businesses to Ensure Fair Practices!

Terms and Conditions

Last Updated: January 2025

Please read these Terms and Conditions (“Terms”) carefully before using the services, website, or products (“Services”) provided by CBRS Agency (“we,” “us,” “our”). These Terms apply to all users, including businesses, customers, and anyone accessing or utilizing the CBRS platform (“you,” “your”).

By accessing or using the Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

1. Acceptance of Terms

By using our Services, you agree to abide by these Terms and any policies, guidelines, or additional terms posted on the CBRS platform. We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Services after any modifications indicates your acceptance of those changes.

2. Eligibility

To use the Services, you must be at least 18 years old and capable of entering into a legally binding agreement. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

You must create an account to access certain features of our platform. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Account Security: You must notify us immediately if you become aware of any unauthorized use of your account or any other breach of security.
  • Account Termination: We reserve the right to suspend or terminate your account at our discretion, especially in cases of suspected misuse, fraudulent activity, or breach of these Terms.

4. Services Provided

CBRS provides a Customer Behavior Rating System (CBRS) platform that allows businesses to rate and evaluate customer behavior. The Services are intended for use by businesses in the hospitality and retail industries. As part of the Services, businesses can rate customers, access aggregated customer data, and interact with other businesses on the platform.

  • Access to Services: We reserve the right to modify or discontinue the Services, in whole or in part, at any time without prior notice.
  • License: We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your personal or business purposes, subject to compliance with these Terms.

5. User Content and Behavior

You are solely responsible for any content you submit or upload to the CBRS platform, including ratings, reviews, feedback, and other materials (“User Content”). By submitting User Content, you grant us a perpetual, worldwide, royalty-free license to use, display, modify, and distribute the content for the purposes of operating and promoting the Services.

  • Prohibited Content: You agree not to post or share any content that:
    • Is false, misleading, or defamatory.
    • Violates any laws, regulations, or third-party rights.
    • Contains viruses or malicious software.
    • Encourages or incites illegal or harmful activities.
  • Content Review: We reserve the right to review and remove any content at our sole discretion. However, we do not guarantee that all inappropriate content will be removed or filtered.

6. Fees and Payments

Access to the Services may involve fees depending on the type of subscription or service plan chosen. All fees are non-refundable, unless otherwise stated.

  • Payment: By using paid services, you agree to pay all applicable fees as specified during the registration or subscription process. You authorize us to charge your selected payment method for these fees.
  • Late Payments: If payment is not received when due, we may suspend or terminate your access to the Services until payment is made.
  • Changes to Fees: We may change our fees at any time, but we will notify you in advance of any price increases.

7. Privacy and Data Security

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and share your information. By using the Services, you consent to the collection and use of your data as described in the Privacy Policy.

  • Data Ownership: You retain ownership of your User Content, but you grant us the right to use your data as necessary to provide the Services and improve our platform.
  • Data Security: We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the security of your data.

8. Intellectual Property

All content, features, and functionality on the CBRS platform, including but not limited to text, graphics, logos, images, and software, are owned by CBRS or licensed from third parties and are protected by intellectual property laws.

  • Trademarks: “CBRS” and other related logos are trademarks of CBRS Agency. You may not use these trademarks without our prior written consent.

9. Third-Party Links and Services

The CBRS platform may contain links to third-party websites, services, or advertisements. We are not responsible for the content, privacy practices, or activities of third-party websites. You access third-party sites at your own risk and are subject to their terms and conditions.

10. Limitation of Liability

To the fullest extent permitted by law, CBRS Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use or inability to use the Services.

  • Disclaimer of Warranties: The Services are provided “as is” and “as available” without warranties of any kind, either express or implied. We make no representations or warranties regarding the accuracy, reliability, or availability of the Services.

11. Indemnification

You agree to indemnify and hold harmless CBRS Agency, its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Services, your User Content, or your violation of these Terms.

12. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the matter through informal negotiations. If the dispute cannot be resolved, it will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CBRS Agency is based, without regard to its conflict of law principles.

13. Termination

We may suspend or terminate your access to the Services if you violate these Terms or engage in any conduct that may harm CBRS Agency’s reputation or operations. Upon termination, you must immediately cease all use of the Services and remove any content you have posted.

14. Force Majeure

We are not liable for any failure or delay in the performance of our obligations under these Terms due to events beyond our control, including but not limited to natural disasters, acts of war, strikes, or government restrictions.

15. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and CBRS Agency regarding the use of the Services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: No waiver of any breach of these Terms shall be deemed a waiver of any prior or subsequent breach.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

CBRS Agency

+961.3.003.028

info@cbrs.agency

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.